How to Choose a Local Courier in South Florida

Choosing a local courier looks simple on the surface — until a critical delivery is late and your customer is upset. Here are five criteria South Florida businesses should weigh.

1. Coverage. Does the courier actually run routes across all three counties, or do they sub-contract beyond their core zone?

2. Insurance and background checks. Anyone touching confidential or high-value items should be vetted and insured.

3. Live tracking. You should never have to call dispatch to know where your package is.

4. Response time SLAs. Ask what their guaranteed pickup window is — and what happens if they miss it.

5. Transparent pricing. Fuel surcharges, after-hours fees, and wait time should be published, not surprises on the invoice.